CCing contacts is an email function that allows you to keep additional recipients in the loop without adding any extra emails to their inboxes. Outlook automations a common practice that underpins good email etiquette and can be used to share information with contacts without expecting them to reply or take action.
What are the automation capabilities of Outlook?
The CC feature can be found below or alongside the “To” field in your email composition window. You can simply add the email address of the person(s) you want to cc into this field and click send to include them.
When should I CC someone?
In general, the primary recipients listed in the To field should be expected to respond or take action on the email. Those included in the CC field are receiving a copy of the email, and should be able to read all subsequent replies but are not required to do so.
This makes CC a great option for keeping other colleagues in the loop with an email thread, or when you want to ensure that a particular contact is aware of any developments. It’s also a good way to introduce new contacts to a project team, for example, by CCing their supervisor so they can stay informed about progress.
Bcc is another email function that works differently to CC. Unlike cc, when you use the Bcc function, the additional recipients won’t receive any replies going forward; they will only be sent the initial email. This is most often used to share information with individuals that you wouldn’t expect to reply, such as managers or senior colleagues.